You are currently viewing JLab Earbuds Not Charging: Fixing JLab Earbuds Charging Issues

JLab Earbuds Not Charging: Fixing JLab Earbuds Charging Issues

Are you facing challenges charging your JLab earbuds? You’re not alone. Many users, including myself, encountered issues with their earbuds not charging or holding a charge, causing frustration, especially for those who rely on them daily.

In this article, we’ll explore common reasons behind JLab earbuds not charging and provide detailed troubleshooting tips to help you get them back in action.

Common Culprits JLab Earbuds Not Charging?

JLab earbuds are a preferred choice for on-the-go music lovers, recognized for their comfortable fit, excellent sound quality, and extended battery life. Despite their stellar performance, charging issues can arise.

Here’s what you need to know about JLab earbuds to understand better why your earbuds may not be charging.

1. Loose Connection  

One of the common culprits behind JLab earbuds not charging is a loose connection. Proper alignment with the metal pins in the charging case is crucial for an effective recharge.

Ensure your earbuds are snugly placed in their corresponding slots within the case, aligning perfectly with the charging pins.

Any misalignment or loose connection can disrupt the charging process, leading to frustration and inconvenience.

2. Faulty Charging Cable 

JLab Earbuds Not Charging

A faulty charging cable can be a significant hindrance to the charging process. Inspect both the charging cable and adapter for any signs of damage.

Try an alternative cable to rule out any issues if the cable is detachable. However, if the cable is undetachable and damaged, resolving the problem becomes trickier.

In such cases, replacing the charging case might be the most practical solution to ensure a consistent and reliable power supply to your JLab earbuds.

READ: How to Increase TWS Earbuds Battery Life

3. Dirty Charging Case or Earbuds  

Accumulated dirt, gunk, or wax in the earbuds and the charging case can impede the charging process.

Cleaning these components thoroughly can often resolve charging issues. Use a toothpick or pin to gently remove any dirt or wax from the ear tips, preventing future buildup.

When cleaning the charging case, pay close attention to the metal pins responsible for supplying current to the earbuds during charging.

While maintaining the affordability of JLab earbuds, some models are designed to be waterproof or water-resistant, allowing you to wash the ear tips separately under running water.

4. Over-Discharged Batteries  

Over-discharged batteries can be a common issue, especially if your earbuds have been left unused for an extended period.

This can lead to a drained battery that refuses to charge conventionally. To remedy this, insert the drained earbuds into their corresponding slots in the JLab charging dock and leave them to recharge for at least eight hours.

This extended charging period can kick-start the charging process and revive the batteries. Additionally, you can explore alternative methods, such as using an AA 1.5V battery and two copper wires, as demonstrated in certain cases.

You may also like : Samsung Galaxy Buds 3 Pro: What We Know So Far

5. Outdated Firmware 

JLab Earbuds Not Charging

For specific JLab earbud models like Jbuds Air Pro, Epic Air Sport ANC, Jbuds Air ANC, and Epic Air ANC, outdated firmware can significantly contribute to charging issues.

Unlike many other models, these earbuds require frequent software updates to address bugs and minor glitches.

Ensure you have the appropriate app installed, such as JLab Sound or JLab Air ANC, and regularly check for available firmware updates.

Keeping your earbuds’ firmware up-to-date is crucial for resolving charging issues and enhancing overall performance.

6. Damaged Charging Case 

The charging case is crucial in keeping your JLab earbuds charged and protected. If the charging case is defective, it can lead to your earbuds not charging effectively.

Unfortunately, JLab charging cases typically do not have user-serviceable parts, making repairs challenging.

In many cases, the cost of repairing the case might exceed the price of a new one. Thus, the most practical solution is often to replace the damaged charging case with a genuine one from JLab.

Ensure you purchase a replacement dock directly from the official JLab website to guarantee compatibility and optimal performance.

7. Bugs and Glitches 

JLab earbuds are celebrated for their affordability and customization options, allowing users to configure audio settings according to their preferences.

However, these personalized settings can sometimes lead to technical glitches, resulting in earbuds refusing to charge. In such instances, resetting your earbuds to factory defaults is recommended.

This process involves unpairing the earbuds from connected devices, tapping the touch sensor on each earbud a specific number of times, and reinserting them into the charging case.

Following these steps can help eliminate any custom configurations causing charging problems.

8. Damaged Earbuds  

Hardware issues can also contribute to JLab earbuds not charging. Delicate components inside the earbuds may wear down over time, impacting their ability to recharge.

Since JLab earbuds typically lack user-serviceable parts, seeking assistance from JLab support is crucial in such scenarios.

Suppose the earbuds are still under warranty, and the issue stems from manufacturing defects. In that case, you may be eligible for a free replacement.

However, attempting to repair or replace parts on your own could void the warranty and potentially cause further damage, emphasizing the importance of seeking professional help.

How to Fix JLab Earbuds Not Charging?

Before reaching out to customer support, consider trying these troubleshooting steps:

Resetting the Earbuds

  • Place both earbuds in the charging case.
  • Press and hold the touchpad on both earbuds for 15 seconds until the LED light flashes red and blue.
  • Take the earbuds out of the charging case and attempt charging again.

Checking the Charging Port

  1. Use a small brush or toothbrush to clean the charging port gently.
  2. Check for any visible damage or debris in the charging port.
  3. If damage is observed, contact customer support for assistance.

Testing the Charging Cable and Adapter

  • Try using a different charging cable and adapter to charge your earbuds.
  • If your earbuds start charging with a different cable or adapter, the original cable or adapter may be faulty.

Updating the Earbuds’ Software

  • Download the JLab Audio app on your smartphone.
  • Connect your earbuds to the app.
  • Check for any available software updates.
  • If an update is available, follow the instructions to install it.

READ: Best Earbuds Under $25: Unleashing Affordable Harmony for Audiophiles

Following these troubleshooting steps may resolve the charging issue with your JLab earbuds. If the problem persists, contacting customer support for further assistance is recommended.


In conclusion, troubleshooting JLab earbuds not charging requires a systematic approach to identify and address potential issues. Following these expert fixes, you can revive your earbuds and enjoy uninterrupted music again.

If all else fails, contacting JLab customer support ensures you receive accurate guidance and assistance tailored to your situation. Don’t let charging issues dampen your audio experience—empower yourself with the knowledge to overcome these challenges and keep the music playing.

Read aslo How do Gaming Earbuds Compare to Traditional Gaming Headphones?

Q. Why Won’t My JLab Earbuds Charge?

JLab earbuds refusing to charge? Dive into the core of the issue by understanding the basics—these earbuds, renowned for comfort and sound quality, occasionally face charging glitches. The culprits may range from a faulty cable and dirty ports to software hiccups. Tackling these challenges requires methodical troubleshooting: reset the earbuds, clean the charging ports, and test different cables. While addressing these common issues, it’s crucial to recognize when professional help is needed—persistent battery problems or hardware damage may necessitate JLab’s expert intervention. By arming yourself with knowledge and following systematic steps, you can often revive your earbuds and reclaim uninterrupted music enjoyment. Remember, if DIY efforts fall short, reaching out to JLab’s support ensures your earbuds are handled with precision, bringing them back to a full charge and extending their life.

Q. How to reset JLab Earbuds so they can charge?

Place both earbuds in the charging case, tap the touch sensor several times, and follow the on-screen instructions for a reset

Q. How do you reset a JLab charging case?

To reset a JLab charging case, follow these steps:
Ensure the Earbuds Are in the Case: Place both earbuds into their corresponding slots in the charging case.
Tap the Touch Sensor: Depending on your model, rapidly tap the touch sensor on one earbud either four or seven times. The LED indicator on the earbud will flash blue four times and then turn off.
Repeat for the Other Earbud: Perform the same tapping sequence on the touch sensor of the other earbud.
Remove the Earbuds: Take both earbuds out of the charging case.
Observe LED Behavior: Wait for one earbud to blink blue and white, while the other turns solid white. This indicates that the earbuds are in pairing mode.
Following these steps will reset your JLab earbuds and charging case to factory defaults. This process can be useful if you’re experiencing issues with charging or connectivity.

Yash Bhatt

Hey, I'm Yash Bhatt—your tech and gaming enthusiast. A proud graduate in computer studies, I'm passionate about exploring the latest smartwatches and gaming gadgets. I love to share my insights with my communities, providing straightforward reviews and practical tips for both tech enthusiasts and casual users. Let's embark on this exciting journey where tech and gaming converge! 🚀🎮

Leave a Reply